Over the past three years, Medical Rescue Team South Authority (MRTSA) has benefitted from IPS's services in wireless router installation and ongoing tech support. IPS consistently delivers outstanding customer service, promptly addressing any technological issues that arise. With the installation of nine routers, security cameras, electronic whiteboards, and Voice Over IP (VoIP) phone systems, IPS has significantly enhanced MRTSA's technological infrastructure. Additionally, IPS has provided comprehensive security monitoring services.

Joshua Worth, Chief from MRTSA, expresses complete satisfaction with IPS's partnership, emphasizing that the collaboration shows no signs of ending soon. MRTSA has no intention of seeking IT support elsewhere, as IPS has consistently exceeded expectations.

One notable project IPS executed for MRTSA was the comprehensive Voice Over IP changeover, which spanned approximately two months. This initiative has significantly improved MRTSA's ability to deliver exceptional customer service, facilitate remote work capabilities, and streamline internal and external call management, including billing and transfers.

Through their expertise and dedicated support, IPS has empowered MRTSA to elevate its operational efficiency and enhance the overall service experience for its clientele. The strong partnership between IPS and MRTSA continues to drive innovation and foster ongoing success in technological advancements.